🕵️‍♂️ Privacy Policy

When you use our site or place an order, we may collect:

• Your name, email, phone number
• Shipping and billing addresses
• Payment info (handled securely via Razorpay/Stripe/PayPal)
• Your preferences (like favorite fandoms, if you tell us 😉)
• Browser/device info (via cookies or analytics tools)

We use this data to:

• Process your orders and payments
• Deliver your awesome custom merch
• Improve our website experience (via analytics)
• Send updates or offers (only if you’re into that)
• Prevent fraud and keep things safe

By using our website or submitting your info, you consent to the collection and use of your data as per this policy.

As per India’s Digital Personal Data Protection Act (DPDPA, 2023), we collect and use your personal data under these legal grounds:

• Consent (you gave us permission)
• Contractual necessity (to process your orders)
• Legal obligation (to comply with laws)
• Legitimate interest (to improve our services or prevent fraud)

Under DPDPA and global data laws, you have rights and we respect them:

• ✅ Right to access your data
• ✏️ Right to correct or update it
• 🧽 Right to request deletion
• 📝 Right to withdraw consent
• 📞 Right to lodge a complaint (see below)

To use any of these rights, just email us at nahush.gowda@pixelpeel.store or prakhar.singh@pixelpeel.store. We’ll get back to you within 15 days, as required by Indian law.

Yes, we use cookies, the digital kind. They help us:

• Remember your preferences
• Track website performance
• Show you relevant ads (if any)

You can disable cookies in your browser settings. Just know, some features might get a little grumpy without them.

We use trusted tools like:

• Razorpay (for payments in India)
• Stripe/PayPal (for international orders)
• Google Analytics & Meta Pixel (to improve our website)
• Email services (to send you updates, only with permission)

These platforms may collect your data too, under their own privacy policies. We only work with services that are secure & well-known.

Your data is stored securely on encrypted servers sometimes in India, sometimes globally (like with Firebase or Google Cloud). We make sure your data is safe wherever it goes.

We use HTTPS, firewalls, and access controls to protect your info. No system is 100% hack-proof, but we try really hard.

We keep your data only as long as needed usually until:

• Your order is completed
• You delete your account or ask us to
• Legal or tax reasons require us to keep it

After that, we securely delete or anonymize it.

Pixel Peel isn’t meant for kids under 13. We don’t knowingly collect their data. If you think we have, email us and we’ll fix it right away.

Got a privacy concern or just want to say hi?

Grievance Officer
Name: Nahush Gowda
Email: nahush.gowda@pixelpeel.store
Address: No.7, 10th Cross, Thammenahalli Palya Main Road, Achit Nagar Post, Bengaluru – 560107
We’ll get back to you within 15 days, promise.

Sometimes we’ll update this page to stay compliant or improve clarity. If we make any big changes, we’ll let you know here.

Keep checking back if you’re the curious type.

We love emails (the good kind). Write to us anytime at nahush.gowda@pixelpeel.store or prakhar.singh@pixelpeel.store we’re all ears.